Thursday, August 14, 2008

The Secret Weapon to Building a Massive List - Trust

With the amount of daily junk entering our e-mail boxes these days, most of us will go to great lengths to keep our e-mail accounts spam-free. However, there are many others who subscribe to mail that promotes products and services from websites, mainly because these subscribers are keen to learn more about what is being offered and whether it can benefit them. In fact, they expect to get be kept informed about what’s new in the market in their chosen field. Internet marketers love these kinds of customers: they are a vital element of their business. But how do you win over these kinds of cusromers? The internet marketer’s secret weapon is trust: When your customers trust you they will reward you with their loyalty.
  • Send to legitimate subscribers only! To be able to be allowed to send promotional materials such as newsletters, catalogs and marketing media, the first thing you will is need permission from your recipient, so make sure you only send to people who have willingly signed up to your subscribers’ list. Having good material on your website or landing page will already begin to build their trust. After all, they are not going to sign up to something they don’t trust.
  • Share your expertise: Gaining your customers’ trust should be easy if you give them some of your knowledge and expertise. People rely on other people who know what they are talking about. Gain as much knowledge and information about your internet marketing business as you can. Frankly, if you chose to go into a field you have no interest in it, you should think again.
  • Be an expert: Demonstrate to your clients that you know what you are talking about. Provide them with helpful hints and tips pertaining to your product or market. Talk about how to install programs if you’re marketing software or provide articles on exercise if you’re a promoting weight-loss products. If your customers see you as someone who knows what you’re talking about, they will trust you quickly.
  • Use the secret weapon of business - integrity: In other words, be true to your customers. Provide first class products and services, give money-back guarantees and after-sales services. The more satisfied customers you get, the more likely it is that they will recommend you to others. Recommendations will grow your list ten-fold: people trust someone they know, so when one person recommends you, another will go to your site and check it for themselves, already with an attitude of trust. So make sure you provide top-class, consistent service. Remember not to lose the trust you have gained. Never do anything with their email addresses like sell them or give them out. That is a good way to destroy your list
  • Provide a get-out clause. Show them that you are not there to trap them. Every e-mail you send should enable them to unsubscribe anytime they want. Providing information on how to unsubscribe from the list on your website form will add to the feeling of trust, Guaranteeing that they can let go of the service whenever they want to. Many people are wary of being stuck for life and will even feel forced to abandon their email accounts when they get over-pestered with spam.

To build a good opt-in list you need people to trust you quickly. And the faster you build your opt-in list, the faster word about your site and internet marketing business will spread. As your opt-in list grows, so will your traffic, spelling more profits. The math is easy if you think about it. Getting the numbers is not that simple though, or is it?


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By Simon Whincop

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